Last updated: September 2026

1. Who We Are

MicroArts (“we”, “us” or “our”) provides design, packaging, business communication, web development and digital support services through microarts.biz (the “Site”). This Privacy Policy explains how we collect, use, store and share personal information when you visit the Site, contact us, submit a project request, upload files or use our services.

2. Information We Collect

We may collect information you provide directly, including your name, email address, phone or WhatsApp number, company or brand name, project brief, budget/timeline information, messages, files, cloud-file links, billing details and other information you choose to share. We may also collect technical and usage information such as IP address, browser/device information, pages viewed, referral source and interaction data through cookies, analytics and similar technologies.

3. Project Files and Communications

Files, artwork, documents, packaging assets, website credentials or other project materials you send to us may be stored in our website systems, email, secure cloud storage or project-management tools for the purpose of reviewing, quoting, delivering and supporting your project. Please do not send passwords or highly sensitive information through ordinary form fields unless specifically requested through an appropriate secure method.

4. How We Use Information

We use personal information to respond to enquiries; review and quote projects; deliver and support services; communicate about projects, invoices and support; maintain business records; improve and secure the Site; measure marketing and website performance; prevent fraud, spam and abuse; and comply with legal obligations. Where required by law, marketing communications and non-essential tracking are based on consent.

5. Cookies, Analytics and Advertising Measurement

The Site may use essential cookies and similar technologies required for security and functionality, as well as analytics and advertising-measurement tools such as Google Analytics and Google Ads. Where required, non-essential cookies or tracking technologies are activated only after appropriate consent. You can manage available choices through the Site’s cookie controls and your browser settings.

6. Security and Anti-Spam Services

We may use security, anti-spam and fraud-prevention services, including CAPTCHA or similar tools, to protect forms and the Site. These providers may process technical information such as IP address, browser information and interaction signals in accordance with their own privacy terms.

7. Payments

Where a project requires online or electronic payment, payment information is processed by the payment provider or financial service used for that transaction. MicroArts does not intentionally store full payment-card details on its own web server. We may receive transaction confirmations, invoice information and limited payment references needed for accounting and project administration.

8. Sharing of Information

We do not sell personal information. We may share information with service providers that support hosting, email, analytics, security, file storage, project management, payments and similar business operations; with professional advisers where necessary; or with authorities when required by law or necessary to protect rights, security or safety. Service providers are expected to process information only for the services they provide to us and subject to applicable obligations.

9. International Processing

MicroArts works with clients across 25+ countries and may use service providers located in different jurisdictions. As a result, information may be processed outside your country of residence. Where applicable law requires specific transfer safeguards, we will use appropriate contractual or legal measures.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including project delivery, support, accounting, legal compliance, dispute resolution and legitimate business records. When information is no longer required, we take reasonable steps to delete or anonymize it.

11. Your Rights

Depending on where you live, applicable privacy law may give you rights to request access to, correction of, deletion of, restriction of, or a copy of certain personal information, or to withdraw consent or object to certain processing. To make a request, email info@microarts.biz. We may need to verify your identity before completing a request and will respond within the timeframe required by applicable law.

12. Data Security

We use reasonable technical and organizational measures designed to protect personal information, including HTTPS, access controls, software updates and security monitoring. No internet transmission or storage system can be guaranteed to be completely secure.

13. Children’s Privacy

The Site and MicroArts services are intended for businesses and adults. We do not knowingly collect personal information from children where doing so would violate applicable law. If you believe a child has provided personal information to us, contact info@microarts.biz so we can review and, where appropriate, remove it.

14. Third-Party Links

The Site may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and MicroArts is not responsible for third-party websites or services that we do not control.

15. Changes to This Policy

We may update this Privacy Policy when our services, technologies or legal obligations change. The current version and its “Last updated” date will be posted on this page.

16. Contact

For privacy questions or requests, contact: info@microarts.biz · https://microarts.biz