Terms and Conditions
These Terms should be read together with our Privacy Policy and Refund Policy, both of which are incorporated by reference.
1. Definitions
- “Services” means the design, branding, website development, maintenance, consulting, and related services offered by MicroArts.
- “Deliverables” means the final files, designs, code, content, and materials we provide to you as part of the Services.
- “Project” means the specific engagement described in your order, quote, or written scope of work.
2. Use of the Site
You agree to:
- Use the Site lawfully and respectfully.
- Not attempt to disrupt, hack, or misuse the Site’s functionality or security.
- Not copy, scrape, or claim ownership of content on the Site.
- Provide accurate information when contacting us, registering, or placing orders.
3. Services and Scope of Work
Each Project is governed by the specific package description, written quote, or signed scope of work. Where any conflict exists between these Terms and a specific written scope, the written scope prevails for that Project only.
We will use reasonable care, skill, and industry best practice in delivering Services, but we do not guarantee specific business outcomes (such as sales, ranking improvements, or revenue) unless explicitly stated in writing.
4. Pricing, Payment, and Refunds
- Prices for standard packages are displayed on the Site. Custom Projects are quoted separately in writing.
- Unless otherwise agreed in writing, full payment or an agreed deposit is required before work begins.
- All prices are in USD unless stated otherwise and exclude taxes that may apply in your jurisdiction.
- Refunds and cancellations are governed by our separate Refund Policy, which forms part of these Terms.
- Failure to make scheduled payments may result in suspension or termination of the Project, and we may withhold delivery of files until outstanding amounts are paid.
5. Client Obligations
To enable us to deliver on time and to specification, you agree to:
- Provide accurate briefs, content, brand materials, logins, and any information we reasonably request.
- Respond to requests for feedback, approvals, and revisions within reasonable timeframes (typically within 5 business days).
- Confirm that any content, logos, fonts, images, or other materials you supply are owned by you or properly licensed for our use.
- Designate a single point of contact authorized to approve work on your behalf.
Delays caused by you not providing materials or feedback on time may extend the Project timeline and are not our responsibility.
6. Revisions
The number of revisions included is specified in each package or written quote. Where a package advertises “unlimited revisions,” this applies to refinements within the originally approved creative direction; substantial changes in direction, scope, or new concepts after approval may be treated as a new Project and quoted separately.
All revision requests must be provided in writing with specific, actionable feedback.
7. Deliverables, File Ownership, and Intellectual Property
- Once final payment is received in full, you own the rights to the final approved Deliverables for your business use, including print, digital, and commercial applications.
- We retain the right to display non-confidential Deliverables in our portfolio, case studies, and marketing materials, unless you request otherwise in writing.
- Preliminary concepts, unused designs, working files not included in the package, source code frameworks, and proprietary tools or methods remain the property of MicroArts.
- Any third-party assets used in Deliverables (such as stock images, fonts, plugins, or themes) are licensed under their respective license terms, and that license — not ownership — is what is transferred to you.
- Until full payment is received, all Deliverables remain the intellectual property of MicroArts.
8. Project Timelines and Abandonment
Estimated timelines are communicated at Project start. We aim to deliver initial concepts within 24 hours and revisions within 12 hours, as advertised, subject to your timely cooperation.
If you become unresponsive for more than 30 consecutive calendar days without prior notice, the Project may be treated as abandoned. Abandoned Projects are not eligible for refund, and any work completed up to that point will be archived. Reactivation may require a new quote.
9. Confidentiality
Both parties agree to keep confidential any non-public business, technical, or strategic information shared during the Project. This obligation continues after the Project ends. We may sign a separate Non-Disclosure Agreement on request.
10. Third-Party Services and Costs
Some Projects require third-party services (domain registration, hosting, premium themes, plugins, stock images, fonts, paid integrations, etc.). These costs are passed through to you and are not included in our package prices unless explicitly stated. Third-party services are subject to their own terms and policies, which we are not responsible for.
11. Warranties and Disclaimers
We warrant that Services will be performed with reasonable care and skill. Except for this warranty and any others required by law, the Site and Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
12. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, business, data, or goodwill.
- Our total aggregate liability for any claim arising out of or relating to the Services shall not exceed the total amount actually paid by you to MicroArts for the specific Project giving rise to the claim.
- We are not liable for issues caused by third-party platforms, plugins, hosting providers, or content you supplied.
13. Indemnification
You agree to indemnify and hold MicroArts harmless from any claims, damages, or expenses arising from (a) content, logos, or materials you provided to us, (b) your misuse of Deliverables, or (c) your breach of these Terms.
14. Force Majeure
Neither party is liable for delays or failures caused by events beyond reasonable control, including natural disasters, war, pandemics, internet outages, government actions, or major utility failures. The affected party will notify the other promptly and resume performance as soon as reasonably possible.
15. Termination
We may suspend or terminate Services or access to the Site if you:
- Breach these Terms,
- Fail to make required payments, or
- Engage in abusive, fraudulent, or unlawful conduct.
You may terminate a Project subject to the Refund Policy. Sections relating to intellectual property, confidentiality, limitation of liability, and indemnification survive termination.
16. Third-Party Websites
The Site may contain links to third-party websites. We are not responsible for their content, practices, or policies. Accessing them is at your own risk.
17. Governing Law and Disputes
These Terms are governed by the laws of [insert jurisdiction — e.g., Islamic Republic of Pakistan / state and country where MicroArts is legally registered], without regard to conflict-of-laws principles.
The parties agree to first attempt to resolve any dispute through good-faith communication. If unresolved within 30 days, disputes shall be submitted to the exclusive jurisdiction of the competent courts in [insert city/court], except that either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property or confidential information.
18. Changes to These Terms
We may update these Terms from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of the Site or Services after changes are posted constitutes acceptance of the revised Terms.
19. Entire Agreement
These Terms, together with the Privacy Policy, Refund Policy, and any signed scope of work, constitute the entire agreement between you and MicroArts and supersede any prior understandings or communications.
20. Contact
Email: info@microarts.biz
Website: https://microarts.biz